DHA’s primary purpose is to contribute to Defence outcomes by providing housing services that meet Defence operational needs through a strong customer and business focus. This outcome is broken down into two key purposes:
1. Provide adequate and suitable housing and related services
DHA administers Defence housing policy and provide housing and related services to Australian Defence Force (ADF) members and their families in accordance with our Services Agreement with the Department of Defence.
2. Provide value to shareholders
DHA provides value for money services to Defence and seek to generate sufficient revenue to enable us to perform our role on a sustainable basis. They do this while continuing to maintain an operational service delivery model, sound governance practices, a capable and productive workforce and integrated and responsive systems that deliver quality and professional outcomes.